Pactanda

Helping merchants get to confidential collaborative solutions.

Overview

The power and potential of PACTANDA come from the unique blend of change agents that are its founders. Each one brings specific tangible talents expertise and their own personal passion to one core purpose problem resolution. PACTANDA aims to become a world leading expert in dispute resolution. Consumer support systems and customer service orientation lag behind in the developing world. With more than 20% of eCommerce transactions in Latin America ending in problems we target a fast growing $10 billion initial market opportunity. Capturing 1 2% of this translates into revenues of $100 to 200 million. The medium term opportunity including disputes that currently occur entirely offline (e.g. tax & insurance disputes fines) can drastically increase this market size.