Service

Social Rating

Organizations provide M-CRIL with annual reports and portfolio information. M-CRIL staff then conducts interviews with a subset of board members, managers and staff. The team visits 2-3 branches for interviews with loan officers and a random sample of clients. Client interviews acquire data in four areas: 1) clientsÕ awareness about financial products, including knowledge of the interest rate they are charged on loans and the rate paid on their savings, 2) clientsÕ access to capital, 3) enterprise-level information including the enterprisesÕ industry sector and whether employees are non-family members, 4) and poverty assessment information.

Impact Tool