Tag: Customer Care2
Impact Companies Tag: Customer Care 2
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Company
Pactanda
Chile
The power and potential of PACTANDA come from the unique blend of change agents that are its founders. Each one brings specific tangible talents expertise and their own personal passion to one core purpose problem resolution. PACTANDA aims to become a world leading expert in dispute resolution. Consumer support systems and customer service orientation lag behind in the developing world. With more than 20% of eCommerce transactions in Latin America ending in problems we target a fast growing $10 billion initial market opportunity. Capturing 1 2% of this translates into revenues of $100 to 200 million. The medium term opportunity including disputes that currently occur entirely offline (e.g. tax & insurance disputes fines) can drastically increase this market size.
| Information, communication & technology |
Company
Ropit
Chile
Company that provides an overall eCommerce solution for Apparel & Fashion brands giving the support to all the areas of the business (Technology Online Marketing Logistics and Customer Care). With the commitment of being a real partner and not just a supplier more than 50 Argentinian brands are adopting Glamit and making it the market leader. It's goal is to become the main referent of the Latam apparel eCommerce mainly in the 7 markets where it is already in Chile Colombia Paraguay Uruguay Brasil Mexico and Argentina.
| Professional & technical services |